• WHS
  • Business
  • Food Safety
  • Risk Management
  • Fatigue Management
  • Frontline Management
  • Emergency Procedures
  • Construction White Card

Occupational Health and Safety is a core business activity in contemporary workplace management. The OHS legislative framework requires employers and employees, from smallest to largest organisations, to be proactive in making workplaces safer. It is critical therefore that workplaces have the expertise to enable this to happen; investment in effective OHS training and credentialing will achieve this essential outcome.


Business management training and development is increasingly recognised across the globe as a key strategic tool in improving organisational performance and building and sustaining competitive advantage. Developing high-level capabilities of managers is critical to meeting the constantly changing needs of the business. Managers must be equipped with the multidisciplinary management skills to more effectively implement business strategies. Investment in management capability development is therefore crucial for organisational success, particularly at a time when labour markets are not conducive to being able to easily buy in such critical skill sets.


Frontline Management
Frontline managers assume a critical role in the day-to-day operational effectiveness and success of organisations. They take prime responsibility for the effective functioning and performance of their team and its work outcomes, in their capacity as a capable leader, facilitator, coach and guide who is able to empower team members and harness their knowledge and creativity. It is crucial then that these key people are suitably equipped with the management and leadership skills and knowledge that their demanding roles warrant.


Fatigue Management
Chain of responsibility obligations under recently-enacted Heavy Vehicle Driver Fatigue laws impose legal responsibilities on all supply chain parties to prevent driver fatigue and ensure drivers are able to comply with the legal work/rest hours. Fatigue management accreditation standards under either Basic Fatigue Management (BFM) or Advanced Fatigue Management (AFM) models extend on these obligations by requiring operators to ensure that drivers and scheduling staff (and those who supervise drivers and schedulers) are competent in fatigue management practices. For drivers this means being assessed in and achieving a Statement of Attainment for nationally-recognised unit of competency TLIF1007C Apply Fatigue Management Strategies, whilst for schedulers, managers and supervisors the competency requirements relate to unit TLIF6307A Administer the implementation of fatigue management strategies.


Risk Management
Risk management is a key business practice for all organisations. All business activities involve risk and all organisations face risk factors that impact on the achievement of operational and strategic objectives - whether workplace health and safety hazards, external market conditions, interest rate or price increases, or changing consumer behaviours and preferences. It is critical for organisations to therefore develop and implement systematic and logical procedures and processes to manage risks across all areas, levels, activities and projects, in line with the specifications of the likes of Standard AS/NZS ISO 31000:2009 (Risk management - Principles and guidelines). All employees must understand and consistently adopt such risk management procedures to enable the organisation to ultimately achieve or exceed its objectives.


Food Safety
Australian State and Territory food legislation applies the Australia New Zealand Food Standards Code for the purpose of ensuring food for sale is safe and suitable for human consumption throughout the respective jurisdiction at all times. Food businesses across the food processing, retail, hospitality, health, community services, and transport and distribution sectors are accountable for ensuring that all food is prepared, stored and distributed in a safe and hygienic manner that prevents the public from food poisoning and the spread of diseases. It is incumbent upon such businesses to therefore have suitably qualified employees with competencies in safe food handling, and following and implementing food safety procedures and programs.


Emergency Procedures
Responsibility for planning and taking actions to prevent, prepare for, respond to or recover from emergencies and critical incidents rests heavily on employers. Australian Standard 3745-2002 details the mandate for developing, communicating and implementing Emergency Management Plans and Procedures for the safety of people in buildings, structure or workplaces during emergencies. Such emergency planning needs to be supplemented with the appropriate training of individuals in order for these plans and procedures to be implemented correctly and with confidence.


Construction White Card
The National Standard for Construction Work [NOHSC:1016 (2005)] aims to protect persons from the hazards associated with construction work. It details the types of induction training, including General Induction training, that is needed to provide construction workers with an awareness and understanding of common hazards on construction sites and how they should be managed. The National Standard, adopted by all State and Territory governments, requires construction workers to complete nationally-recognised unit CPCCOHS1001A (Work Safely in the Construction Industry) as a prerequisite to obtaining a Contruction Induction Card (or White Card) for the purposes of entering upon or accessing a construction site.